15-day money-back guarantee
Buy DiskInsight Pro and try it on your actual Mac. If it doesn't do what you hoped — for any reason — email us within 15 days and we'll refund the full $9.99. No forms, no returns, no hoops.
Why we offer it
You can't know if a disk analyzer fits your workflow until you run it on your own machine. The free scanner lets you see everything before you pay, and the 15-day guarantee covers the part you can't test free: the cleanup side.
How to request a refund
- Email support@diskinsight.com from the address you used at checkout.
- Include the payment reference you received from DodoPayments, if you have it.
- That's it. We approve refunds within 1 business day and issue the refund through our payment processor.
What happens after a refund
- The full $9.99 is returned to your original payment method.
- The license key stops working. You can keep DiskInsight installed and continue using the free analyzer, which never costs anything.
- Money lands back within 5–10 business days depending on your bank or card issuer.
After 15 days
Outside the 15-day window we review requests case by case. Because the license is a one-time purchase with no recurring billing, most issues are easily resolved (key lost, moved to a new Mac, upgrade to a major release) without a refund.
Questions
Anything unclear — just write to support@diskinsight.com. We're a small team and we answer fast.
Frequently asked
- How long do I have? 15 days from the purchase date.
- How do I ask? One email from your checkout address — no forms to fill in.
- How fast is the refund approved? Within one business day; funds arrive in 5–10 business days.
- What happens to my key? It stops working, but the free analyzer keeps running forever.
- After 15 days? We look at requests case by case — lost keys and new Macs are usually solved without a refund.